Sales (317) 614-0639
History of Falcone Volkswagen
 

At age 18 and fresh out of Carmel High School, I had but one thought on my mind: To someday own my own automotive dealership. I have always had a passion and sixth sense about cars and I could fix anything. The advice I received to accomplish my goal was to go to work for someone until I understood the business well enough to operate a dealership on my own (in addition to convincing a bank to help me). That is just what I did. I chose Speedway Volkswagen to start my career in 1977. However, not in sales like most, but as a Service Technician. I have always believed, and still do today, that the import brands are far superior products than the domestic. I went to work there with the full intent of someday owning that dealership. I became one of the nations leading Volkswagen, Alfa Romeo, and Mazda Master Technicians. With the accolades I was receiving from the manufacturers, I was encouraged to manage the next level within an auto dealership. I lead the way at the dealership until an opportunity presented itself with the Saab Dealer in town.

At age 32, I purchased my first dealership, with the help of the banks. Over the next 12 years I took the Saab facility from last in the nation to one of the top ten performing Saab Dealers in the country and held that position for 8 consecutive years. My core philosophy in business is driven around owner retention: Take such good care of the customer that they won't want to go anywhere else. I have always done this with great people (and keeping them) through my Service Department. Service is where I came from and what I know. I assure you there are very few dealer owners who came into this business through a service department. I am a Master Technician and I am here most every day to help anyone in any department of the dealership.

In 2009 with the collapse of many dealerships and the Saab franchise in question, I was looking to expand instead of shrink. Once again, an opportunity found its way to me and in fact it was the very dealership I had always dreamed of owning, Speedway Volkswagen. Many dealers were attempting to purchase the Volkswagen Franchise, mainly due to the loss of their current GM franchise, or simply the wealthy attempting to take advantage of the times. Volkswagen, because of their focus on service and my undeniable expertise in retaining customers for life through great service, chose me over all the other candidates. With the great support of Volkswagen, and once again the banks, my dream has come true.

I actually own the Dealership where I started working as a technician so many years ago. I feel like I have come home to friends and family which is how I view all of my customers. I am truly blessed to work at my passion and to be exactly where I want to be! I welcome everyone to ask for me when you visit the Dealership. I am here for you, my customers, my friends, and my family. I have nothing without all of you who support me.

Most sincerely,
 
Bob Falcone
President
Falcone Volkswagen Subaru & Saab Service

Falcone Volkswagen | Indianapolis VW Dealer | Home

Falcone Volkswagen
1930 W 16th St
Indianapolis, IN 46202
Site Map
Toll Free: (317) 614-0639
Email: Contact Us
Fax: (317) 263-3741
Privacy Policy