Sales: (866) 578-2170 Service: (866) 307-8775

Falcone Service Department
Call Us Today (866) 307-8775

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While the Volkswagen franchise has only been in Falcones control for a short time, his service department is not short on accolades. While with Saab since 1990, the Falcone service department grew to a top ten performing Dealer in the nation. The service department has only one goal in mind and that is to do whatever it takes to make you a customer for life. That requires a continued focus on not just meeting expectations but always striving to exceed those expectations. The last 8 years straight the Falcone Dealership won the coveted GM award of excellence with Saab. The whole team intends to bring that level of luxury service to Volkswagen. In addition to that how many Auto Dealers can say they are growing in this economy, well Falcone's service can say that! Since opening they have added 5 people in the service department.

One reason Volkswagen picked Falcone to reopen this Dealership was just that, his owner retention philosophy and core values towards the customer. That type of owner retention philosophy can only come with the retention of great employee's, long time career professionals that believe the same as Falcone does.


Let's introduce the Staff:We offer:
Shelby Isner Service Manager
Shelby brings 18 years of automotive service experience to the Falcone family. Shelby's number one goal is for your service experience to exceed your expectations.		Downtown Shuttle Service - all day shuttling to downtown and 2 shuttle vans so you don’t wait.
Travis Brooks Service Specialist
16 years experience in Service 14 of them with the Falcone Dealership.		Loaner cars available when required for warranty work.
Steve Halloran Service Specialist
25 years experience in Parts and Service 20 of them with Falcone.		Business Center.
Jerry Dougherty Shop Foreman
30 years experience as a Master technician and Shop Foreman, has worked with Falcone for more than twenty years.		Wi-Fi connectivity throughout the dealership.
Ron Brill Service Consultant
30 years of auto experience as a Technician and service consultant.  Ron came to us from the competition because the Falcone reputation.		Falcone Volkswagen Service coupon and owner loyalty book with $1,500 in savings.
Ryan Thomas Service Consultant
Ryan's primary experience is with Subaru and completes expertise for the Falcone's auto line-up.		State-of-the-art facility features the most current diagnostic and repair equipment available.
Meagen Feigert Service Administrative Assistant
Please contact Meagan to schedule your next service appointment. She will be more than happy to assist you.		 

Therefore, no matter what side of Indianapolis you live on if you ever travel Downtown for work, play, or shopping, we can be your Dealership of choice.

Please stop off and see us and pick up our free exclusive Falcone Volkswagen Service coupon and owner loyalty book. This booklet has $1,500 of Service coupons and savings exclusively for our customers, (you know the one most Dealers charge you for when you buy your car). Whether you bought your car from us or not does not matter to us, if you come here for anything you are a friend and a customer to Falcone's. So take the booklet, our gift to you for future business savings from us.

That’s The Falcone Promise

Kind regards The Service Department



Schedule Service |  Request A Part | Collision Center

Call Us Today (866) 578-2170